e-Vouchers
e-Vouchers do not incur any delivery charges and free delivery will be automatically applied to all e-Vouchers at checkout.

Standard Delivery Service
FREE for orders over £500 to mainland UK*
£24.99 for furniture orders under £500 to mainland UK*
Kerbside delivery only, usually pallet delivery

Accessory Deliveries
£9.95 for small accessories to mainland UK*
£14.95 for medium accessories to mainland UK*
£19.95 for large accessories to mainland UK*
Accessory shipping is based on the size and weight of each item and the shipping cost is calculated at checkout
Time frame: approximately 7-10 working days


White Glove Delivery Service - Call to Discuss Options

Key information:
We will always book in a delivery with you. We will contact you either by email or phone once we have organised the delivery and prepared your items, this may take a few days. The delivery time frame is approximately 7-10 working days.

Our standard delivery service will be kerbside delivery only. You will be responsible for the handling of products onto your property and the disposal of any waste. Your order will be dispatched via one of the following delivery methods:

-Pallet couriers: the pallet couriers are not insured to bring the goods onto your property/ driveway. You will receive email confirmation & tracking information from us once your order has been collected, then within a few days the pallet courier will contact you directly to discuss a delivery slot once it’s reached your local depot. Please be advised that pallets are usually transported in 18-tonne wagons.
-Luton Van courier: this will either be a 1 or 2 man delivery team. We will contact you directly via text or email to book this in a few days in advance. You will receive a 3-4 hour time slot and the couriers will call 30 mins prior to delivery with a more precise time.
-Small parcel couriers (e.g. DPD): you will receive a text directly from the courier to let you know what day and time your order will be delivered.

Please keep an eye out for texts, calls or emails from unknown contacts as this will likely be us or one of our couriers trying to book in delivery.
Please write any special delivery instructions in the notes at checkout. If you have any queries, please don’t hesitate to get in touch.

*Excluding AB, DD, FK, IV, KW, KY, PA, PH, PO30-PO41 postcode districts. Orders going to these postcode districts will have delivery charged at £60. **The above excluded postcode districts are also exempt from the White Glove Delivery Service, despite them being available at checkout. Please do not select this option. If you would like to enquire about White Glove in these areas, please call to discuss. It is likely to have a higher charge or may unavailable.